Allen Auto Repair

1182 reviews
Call Us:(972) 295-9316
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5

Professional. I took a horse trailer to be inspected. Had to make a second trip due to emergency brake not working from low battery. They explained what I needed to do and that they would be able to pass the trailer once that was done. They were very professional about the entire situation.Reply: Hello Sharon, Since Texas updated how the state does it's registration we have seen large increases in trailer inspections. Were glad we were able to be of service and work together to make a safe trailer for you and the precious cargo it carries. Thanks again Craig

1

How in the world did they get a high rating? I called about getting my truck looked at and they spent the next several minutes talking me out of it. There is nothing wrong with my truck and that just confused them. I call it preventative maintainance since every diesel on the road has a leak or gets very dirty. A smart person would keep out in front of problems. No, thats not a good idea here. They tried to convince me to go to a different shop and everything. Dont worry, I will. I have never begged for anyone to to do work for me and im not starting now.

We have a high rating based on 20 years of great customer service, it is no accident but rather hard work and a true desire to help our customers. We do this by detailed inspections and written reports along with photo documentation and estimate any work our customers vehicles need or from their request. This empowers our customers to make a informed decision and allows us to work together to make both the maintenance and repairs in the most affordable way possible. *************************************************************************************************************** We believe this is a spam attack on our business and are requesting Google to look into it and remove this. Mr Bixby if you are really a person in need of service and not a person trying to discredit us e mail me at craig@criagscarcare dot com

- Craig's Car Care
5

Highly recommend. highly recommendedReply: Thank you Paul, Really appreciate trusting us for 20 years to be your "go to guys" for car repair. Craig

5

Great guys, honest work, and follow through

Hello Brad, I wanted to say how much we appreciated the great review and your positive comments. We want you to be completely satisfied with your service and use this kind of information to be sure were on the right track. If any other thoughts come to mind please do not hesitate to comment or write me directly. Thanks again. Craig [email protected]

- Craig's Car Care
5

Update 02-09-2016-Took the 1973 Grand Ville in to have new rear coil springs installed. As always, super service and great price. They are the best I have ever used. Update 06-12-2015-Took the 1973 Grand Ville convertible in to have tires I got from tire rack installed and an alignment and oil change. Once again the team at Craigs did an excellent job for a great price. All tires mounted, balanced, spare changed, alignment, and oil and lube were all completed quickly and correctly. THANK YOU Older Review: Craigs is the best repair shop I have ever used...hands down! From my 1973 Pontiac to my 2004 Envoy, they do everything, are honest, and very highly skilled. They saved me $2400 vs the Cadillac dealer on an oil leak The dealer wanted to replace the gaskets but the technician at Craigs tightened the bolts and the leak virtually stopped. They are highly recommended.

Hello Brian, We really appreciate the great review and your business. The guys love to see the GrandVille when it comes in. "Like brand new" I hear them say. Sweet ride. Thank you

- Craig's Car Care
5

I've been going to Craig's Car Care for over 15 years and always been very satisfied. Fast work and always backed up if subsequent work was required. I would not go anywhere else!

Hi Larry, Thank you so very much for all the years of allowing us to service your cars and trucks for you and Linda. Our relationship is more than a customer /Auto shop one. You and Linda have become a member of our family. Craig

- Craig's Car Care
5

Very quick and great service. I went to a chain auto-shop before Craig's. With Craig's personal and affordable service, I won't go anywhere else!

Good Morning Haley, Thank you so much for the kind words and your trust in us. Our goal is your complete satisfaction. Craig

- Craig's Car Care
5

I've taken our vehicles to Craig's since 2005. Their mechanics are talented and knowledgeable and very thorough. Our vehicle is ready when they said it would. They call me immediately to get my permission if they find anything they didn't expect, which is great because I can delay the fix if I want to. There are no surprizes! They treat me with respect, and I can't ask for more than that.

Hello Mr Canterbury, We really appreciate your review of our team, and the years of trust you have shown us. The transparency is probably the number one thing we have worked on for the last 10+ years. Thanks again and call any time with any questions. Craig

- Craig's Car Care
4

Great people working here. Took my car in for a quote on fixing my ac and they did a great job taking care of me and helping figure out what repairs needed to be done.

Hi Tim, Thanks for the great feedback and letting us have a chance of earning your business. Step one is to get a good solid diagnostics with the testing to determine if it is mechanical (Freon leak or compressor) or electrical (switches/computers or other electrical components.) Step two is taking the year of the car and the milage then looking for the best repair options for the long run to make sure it stays fixed without any shortcuts that can ruin a new repair. Call or e mail me with any questions. Thanks again Craig [email protected] 972-941-6700

- Craig's Car Care
5

Craig's Care Care did a great job on my 2004 Silverado. I needed water pump and A/C work; the job was completed ahead of schedule and on quote. Clean shop with good people, highly recommend them.

Hi Scott I wanted to say thank you for your very kind feedback and the trust you have shown us. It's our pleasure to be able to serve you and meet your expectations. Let me know if we can do anything else for you Craig [email protected]

- Craig's Car Care
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