5

Always courteous and professional. I feel confident that their work is top notch.

Thank you, T Dow, for the 5-star review! We truly appreciate your trust in our team. Providing courteous, professional service and high-quality workmanship is always our goal, and we're glad you feel confident in the care your vehicle receives with us. We look forward to helping you again in the future!

- Craig's Car Care
5

Thank you! Overall such an easy and pleasant experience. I’m really happy that I brought our company van for a brake issue and then to have it worked on. I was sent a full report with photos of what it needed which was new rear rotors and brake pads and Jason who helped me was awesome and on point as far as expectations. Dropped off the van around 11:00am and had it back in my possession by 3:00pm. Great customer service I highly recommend taking your vehicle to them.

Tony, thank you for the awesome review! We’re glad we could make the process easy and keep you informed every step of the way. Providing a full digital inspection with photos helps our clients feel confident in the repairs, so we’re happy that stood out to you. Jason will appreciate the shoutout—he works hard to keep expectations clear and deliver on time. Getting your Transit-350’s rear brakes taken care of and back on the road the same day is exactly the kind of experience we aim for. We truly appreciate the recommendation and the opportunity to service your company van. If you ever need anything in the future, we’re here to help!

- Craig's Car Care
5

Jason was great help

Thank you for the 5-star review, Mdldie! We’re glad Jason was able to step in and help when you needed it. Tire blowouts are never convenient, so we were happy to find a good used tire to get you safely back on the road quickly. We’ll be sure to pass your kind words along to him! If you ever need anything in the future, we’re always here to help. Safe travels! 🚗

- Craig's Car Care
5

My last trip there was for simple oil change and tire rotation but over the past year

5

My AC went out on my Subaru Outback and I took it here based on my dad’s recommendation. These guys were courteous, fast, and fixed the AC same day for $270. Would recommend to others. They have a nice snack bin too.

Thank you, Martin, for the great review! We really appreciate you trusting us with your Subaru Outback, especially on your dad’s recommendation—that means a lot to our team. We're glad we could get your AC diagnosed and repaired the same day and get you back on the road without a long wait. Keeping the process quick, affordable, and straightforward is always our goal. And we're happy to hear the snack bin got noticed too—it's the little things that make the wait a bit easier. 🍪🚗 Thanks again for your recommendation, Martin. We look forward to helping you and your family anytime you need us!

- Craig's Car Care
5

I came here for the fist time and would definitely drive back for all my car needs. I know nothing about cars, so I feel like they could've charged me whatever, but they inspected my car for FREE. On top of that, they were the nicest staff. They let me drive them around , so they could see first-hand what my concern was. I have never experienced that kind of service before. That being said, I felt they were genuinely honest people.

Thank you so much for giving us a try and for taking the time to share this—it truly means a lot to our team. We know how important trust is, especially when it comes to your vehicle, and we’re really glad you felt comfortable and taken care of during your visit. Taking the time to ride along and experience your concern firsthand is just part of how we make sure we’re giving you accurate and honest answers, not guesses. We believe everyone deserves clear information and a no-pressure experience, whether you know a lot about cars or nothing at all. I’ll be sure to share your kind words with the team—they’ll appreciate it. We look forward to helping you with your Honda CR-V whenever you need us. Thanks again for choosing us!

- Craig's Car Care
5

Raghuram, thank you so much for the 5-star review! It was a pleasure meeting you and helping you with your 2017 Honda Accord. We're glad we were able to take care of the low oil pressure light on your dash and get everything sorted out for you. We truly appreciate you trusting us with your vehicle, and please remember we're always here if you need anything at all. Welcome to the family! 🚗🔧⭐⭐⭐⭐⭐

- Craig's Car Care
5

Honest, knowledgeable and kind! We are from out of state travelling thru and had problems with our ac in our sprinter van. They were able to get us right in and within a few hours found and fixed the problem. The staff were also very friendly. We highly recommend them!

Thank you, Anna, for the wonderful 5-star review! We truly appreciate your kind words about our team being honest, knowledgeable, and friendly. We know how stressful it can be to have A/C problems while traveling, especially when you're far from home, so we're glad we could get your 2016 Mercedes-Benz Sprinter 3500 in quickly, find the issue, and get you back on the road within a few hours. It means a lot to us that you trusted us while passing through, and we're grateful for your recommendation. Safe travels back to Oregon, and if you're ever passing through our area again, we're always here to help! — The Team at Craig's Car Care

- Craig's Car Care
5

Great service, informed updates and a warranty period that is reassuring.

Thank you for the great review Jerome! We’re glad to hear you appreciated the communication and updates throughout the process—that’s something we take pride in. It’s also good to know the warranty gave you added peace of mind. We truly appreciate your support and look forward to helping you again in the future!

- Craig's Car Care
1

The work they did was ok, however I asked them to check my suspension, and they did NOT and lied about it. Now I'm looking at a suspension repair, immediately after a $4,200 repair bill. In addition, they would NOT honor their $50 off coupon. And also, their technician left grease all over my visor on the driver's side and on the inside of the window frame (on the fabric) on the passenger side. I am definitely unhappy with their service. Not to mention being overcharged! 😡

Hello Leslie, I'm sorry you're having this trouble. This is not at all what were about. I'll make it right. I'm getting started right now researching what all took place and will reach out tomorrow if that's ok with you. We do not lie,we also perform our complementary inspection every vehicle that comes in. This includes looking at steering and suspension. We'll definitely get to the bottom of it and like I said we will make it right. Craig let's also stay in contact by email as we. [email protected]. thank you for reaching out.

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.