5

Thank you so much, George, for the 5-star review! We truly appreciate you trusting Craig’s Car Care with your 2023 Audi Q7. It was our pleasure to take care of your vehicle, and we’re grateful for the opportunity to earn your business. We look forward to seeing you again whenever you need us!

- Craig's Car Care
5

Thanks to the team at Craig’s Car Care for taking great care of me. I had a break down in town and had the car towed to Craig’s. I called to let them know it was on the way. A day later they reach out to me to give me a run down of what they needed to do and the cost. The job was done as promised at the quoted price. I have used Craig’s Car Care over the years and recommend them to anyone who needs work done to their car and are looking for a dependable, trustworthy and knowledgeable mechanic.

Thank you so much, Jorge, for your wonderful 5-star review and for trusting Craig’s Car Care over the years! We know how stressful and inconvenient a breakdown can be, especially when you’re away from home, so we’re glad our team was able to get your vehicle in, thoroughly explain the needed repairs, and complete the job as promised and at the quoted price. Your continued trust and recommendation mean a great deal to all of us. We truly appreciate you taking the time to share your experience, and we’ll always be here whenever you need us. Thank you again for choosing Craig’s Car Care!

- Craig's Car Care
5

We highly recommend Craig‘s car care for your vehicle repairs and upkeep. They are very thorough and quick to have your vehicle back to you. They even offer a loaner car if you need one. They are also super friendly!

Thank you so much, Doris, for the wonderful 5-star review! We truly appreciate your recommendation and are so glad you had a great experience with us. Our team works hard to provide thorough service, keep repairs moving efficiently, and make the process as convenient as possible with options like our complimentary loaner vehicles. It was a pleasure taking care of your 2018 Volkswagen Tiguan, and we look forward to helping you with all of your vehicle’s future maintenance and repair needs. Thank you again for choosing Craig’s Car Care!

- Craig's Car Care
5

They took great care to do thing right! Awesome service!

Thank you so much, Nathan, for the 5-star review! We’re glad to hear you were happy with the service on your 2016 Mercedes-Benz GLE350. Our team takes great pride in doing things the right way and making sure every vehicle receives the attention and care it deserves. We truly appreciate you choosing Craig’s Car Care and trusting us with your Mercedes-Benz. We look forward to taking care of you and your vehicle again in the future!

- Craig's Car Care
5

Always top notch service

Thank you so much, Jennifer, for the 5-star review! We're grateful for your continued trust in us to help keep your 2007 Lexus GX470 running its best. It has been a pleasure taking care of such a well-loved SUV over the years. And congratulations on your beautiful new GX550! We can't wait to see it at the shop and help you keep it in top condition for many years to come. Thanks again for your support—we truly appreciate you being part of the Craig's Car Care family!

- Craig's Car Care
5

This was the first time we brought our daughter’s car into Craig’s Car and Jason was very helpful and knowledgeable and explained the car issues very well. The car was repaired and working well!

Thank you, Anna, for taking the time to leave us such a great review! We truly appreciate you trusting Craig’s Car Care with your daughter’s 2022 Jeep Compass. We’re glad Jason was able to take the time to explain the issues clearly and make sure you understood the needed repairs. Our goal is always to provide honest communication, quality repairs, and a great experience from start to finish. We appreciate the opportunity to help your family and look forward to taking care of you in the future!

- Craig's Car Care
5

My car over heated due to damage to radiator and AC. They diagnosed the problem and consulted with the insurance and delivered my car to the authorized insurance repair location.

Thank you, Kevin, for taking the time to leave us a 5-star review! We’re glad we were able to help diagnose the issues with your 2019 GMC Acadia and assist with the next steps after the radiator and A/C damage was discovered. We understand how stressful unexpected vehicle repairs can be, especially when insurance is involved. Our goal is always to make the process as smooth as possible by providing a thorough diagnosis, communicating clearly with all parties involved, and helping get your vehicle to the appropriate repair facility. We truly appreciate your trust in Craig’s Car Care and are grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need anything in the future!

- Craig's Car Care
5

You know what is super helpful, having someone take the time to explain what is going on with your car that's causing the current issues or symptoms. There will always be other issues or maintenance opportunities that should be prioritized. However, as the customer, I cannot even concentrate on the other opportunities for a safer ride until I address that one thing that is the reason I came in for service. My experience was great in this area. I had virtually zero brakes and they were able to diagnose air in my break lines, which was the lesser of the two potential causes. Brakes were my priority, and they addressed it. Clearly and quickly. Once that was prioritized, I was able to focus on the rest of their report. Like the very dirty power steering fluid that I had never had changed in my 14 year old car. Yeah, let's flush that too. And while I knew I had a tire with low tread, having 3 point readings on all 4 of my tires was so helpful for assessing the next round of things to prioritize. Like why one of my tires has such uneven wearing. Or that very old battery I need to get replaced soon. The point is that other places I get bombarded with the other opportunities that just frustrate me. This process was clear and addressed my immediate concern.

Thank you so much, Lydia, for taking the time to leave such a thoughtful review! We're thrilled to hear that you appreciated our approach to explaining what was happening with your vehicle. We believe it's important to first address the concern that brought you to us, then provide you with the information you need to make informed decisions about future maintenance—without any pressure. We're glad we were able to identify that the brake issue was caused by air in the brake lines and get your braking system restored safely. It's also great to hear that our Digital Health & Reliability Report helped you prioritize other maintenance items, like the power steering fluid, tire wear, and battery condition. Our goal is to give every client a clear picture of their vehicle's overall health so there are no surprises. Thank you for trusting Craig's Car Care with your vehicle, Lydia. We truly appreciate your kind words and look forward to helping you keep your car safe and reliable for many more miles to come!

- Craig's Car Care
5

Walked in and IMMEDIATELY was upset... That I didn't come here sooner! Jason was very helpful and explained things thoroughly. I took my car to Firestone and they told me nothing was wrong but as I was driving BOOM my car turns off. Went to Craig and he got my back he fixed her up! It took a day but that was predicted as they had lot filled like the DMV! Anyway, very nice, professional team that I will trust from now on with my baby! Thank you guys :)

Thank you so much, Corrina, for the amazing 5-star review! We're so glad you decided to give us a chance, even if we wish it had been sooner! 😊 We're happy Jason was able to thoroughly explain everything and get to the root of the issue after your previous experience. We know how frustrating and stressful it is when your vehicle leaves you stranded, and we're glad we could get your Elantra safely back on the road. We truly appreciate you making the drive from McKinney to trust us with your vehicle. Thank you for your patience while we worked through the repair—we always want to make sure it's done right. It means a lot to hear that you've found a shop you can trust with your "baby." We look forward to taking care of you and your Hyundai for many years to come. Thanks again for your kind words and welcome to the Craig's Car Care family! 🚗💙

- Craig's Car Care
5

Great service from friendly crew. Repairs went smoothly and quick. Thanks for the ride. I'll be back.

John, thank you for taking the time to leave us a 5-star review! We're glad to hear you had a great experience with our team and that the repairs on your Kia Rio were completed smoothly and quickly. It was our pleasure to provide you with a complimentary ride while your vehicle was being serviced. We truly appreciate your trust in us and look forward to taking care of you and your Kia again whenever you need us. Thanks again for your business!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.