5

Always top notch service

Thank you so much, Jennifer, for the 5-star review! We're grateful for your continued trust in us to help keep your 2007 Lexus GX470 running its best. It has been a pleasure taking care of such a well-loved SUV over the years. And congratulations on your beautiful new GX550! We can't wait to see it at the shop and help you keep it in top condition for many years to come. Thanks again for your support—we truly appreciate you being part of the Craig's Car Care family!

- Craig's Car Care
5

This was the first time we brought our daughter’s car into Craig’s Car and Jason was very helpful and knowledgeable and explained the car issues very well. The car was repaired and working well!

Thank you, Anna, for taking the time to leave us such a great review! We truly appreciate you trusting Craig’s Car Care with your daughter’s 2022 Jeep Compass. We’re glad Jason was able to take the time to explain the issues clearly and make sure you understood the needed repairs. Our goal is always to provide honest communication, quality repairs, and a great experience from start to finish. We appreciate the opportunity to help your family and look forward to taking care of you in the future!

- Craig's Car Care
5

My car over heated due to damage to radiator and AC. They diagnosed the problem and consulted with the insurance and delivered my car to the authorized insurance repair location.

Thank you, Kevin, for taking the time to leave us a 5-star review! We’re glad we were able to help diagnose the issues with your 2019 GMC Acadia and assist with the next steps after the radiator and A/C damage was discovered. We understand how stressful unexpected vehicle repairs can be, especially when insurance is involved. Our goal is always to make the process as smooth as possible by providing a thorough diagnosis, communicating clearly with all parties involved, and helping get your vehicle to the appropriate repair facility. We truly appreciate your trust in Craig’s Car Care and are grateful for the opportunity to assist you. Please don’t hesitate to reach out if you need anything in the future!

- Craig's Car Care
5

You know what is super helpful, having someone take the time to explain what is going on with your car that's causing the current issues or symptoms. There will always be other issues or maintenance opportunities that should be prioritized. However, as the customer, I cannot even concentrate on the other opportunities for a safer ride until I address that one thing that is the reason I came in for service. My experience was great in this area. I had virtually zero brakes and they were able to diagnose air in my break lines, which was the lesser of the two potential causes. Brakes were my priority, and they addressed it. Clearly and quickly. Once that was prioritized, I was able to focus on the rest of their report. Like the very dirty power steering fluid that I had never had changed in my 14 year old car. Yeah, let's flush that too. And while I knew I had a tire with low tread, having 3 point readings on all 4 of my tires was so helpful for assessing the next round of things to prioritize. Like why one of my tires has such uneven wearing. Or that very old battery I need to get replaced soon. The point is that other places I get bombarded with the other opportunities that just frustrate me. This process was clear and addressed my immediate concern.

Thank you so much, Lydia, for taking the time to leave such a thoughtful review! We're thrilled to hear that you appreciated our approach to explaining what was happening with your vehicle. We believe it's important to first address the concern that brought you to us, then provide you with the information you need to make informed decisions about future maintenance—without any pressure. We're glad we were able to identify that the brake issue was caused by air in the brake lines and get your braking system restored safely. It's also great to hear that our Digital Health & Reliability Report helped you prioritize other maintenance items, like the power steering fluid, tire wear, and battery condition. Our goal is to give every client a clear picture of their vehicle's overall health so there are no surprises. Thank you for trusting Craig's Car Care with your vehicle, Lydia. We truly appreciate your kind words and look forward to helping you keep your car safe and reliable for many more miles to come!

- Craig's Car Care
5

Walked in and IMMEDIATELY was upset... That I didn't come here sooner! Jason was very helpful and explained things thoroughly. I took my car to Firestone and they told me nothing was wrong but as I was driving BOOM my car turns off. Went to Craig and he got my back he fixed her up! It took a day but that was predicted as they had lot filled like the DMV! Anyway, very nice, professional team that I will trust from now on with my baby! Thank you guys :)

Thank you so much, Corrina, for the amazing 5-star review! We're so glad you decided to give us a chance, even if we wish it had been sooner! 😊 We're happy Jason was able to thoroughly explain everything and get to the root of the issue after your previous experience. We know how frustrating and stressful it is when your vehicle leaves you stranded, and we're glad we could get your Elantra safely back on the road. We truly appreciate you making the drive from McKinney to trust us with your vehicle. Thank you for your patience while we worked through the repair—we always want to make sure it's done right. It means a lot to hear that you've found a shop you can trust with your "baby." We look forward to taking care of you and your Hyundai for many years to come. Thanks again for your kind words and welcome to the Craig's Car Care family! 🚗💙

- Craig's Car Care
5

Great service from friendly crew. Repairs went smoothly and quick. Thanks for the ride. I'll be back.

John, thank you for taking the time to leave us a 5-star review! We're glad to hear you had a great experience with our team and that the repairs on your Kia Rio were completed smoothly and quickly. It was our pleasure to provide you with a complimentary ride while your vehicle was being serviced. We truly appreciate your trust in us and look forward to taking care of you and your Kia again whenever you need us. Thanks again for your business!

- Craig's Car Care
5

Extremely pleasant, professional, and prompt. Will definitely go back.

Thank you so much for the 5-star review, Keegan! We truly appreciate you taking the time to share your experience with us. Our goal is always to provide a service experience that is professional, efficient, and keeps our clients informed every step of the way. We're grateful for your trust with your 2019 Honda Odyssey and are thrilled to hear that you found our team pleasant, professional, and prompt. We look forward to helping you keep your Odyssey reliable and on the road for many years to come! Thank you again for choosing Craig’s Car Care!

- Craig's Car Care
5

Took my jeep to them for an engine light that kept coming on. They took the time to troubleshoot it and test drive it to make sure the repairs that were made fixed the problem. VERY happy with their honesty and hard work to find the issue and fix it. She runs like a champ! They will be my preferred mechanic for my jeep!

Thank you so much for the wonderful review, Mary Lou! We're honored that you trusted us with your Jeep, especially making the drive from Greenville. Intermittent check engine light concerns can be challenging to diagnose, so we're glad our team was able to take the time to thoroughly troubleshoot the issue, verify the repair with testing, and make sure everything was operating properly before returning your vehicle. Knowing your Jeep is "running like a champ" is exactly what we strive for! We truly appreciate your kind words about our honesty and hard work, and it means a lot to hear that we'll be your preferred shop for your Jeep. Thank you again for your trust and support. We look forward to helping keep your Wrangler on the road for many miles to come. Safe travels, and we'll be here whenever you need us!

- Craig's Car Care
5

Team at Craig's has always provided a great experience! I really appreciate the time to talk me thru OEM parts vs aftermarket to help with costs. We have 10YR+ old cars so there is always something that is needed and the team is great with triage. Never felt pressure for additiional services. Recommended!

Thank you so much for the fantastic review, Zach! We truly appreciate your continued trust in Craig's Car Care and for allowing us to help keep your 2008 Honda CR-V on the road. We know that maintaining an older vehicle often means making thoughtful repair decisions, so we're glad our team could help explain the differences between OEM and aftermarket parts and work with you to find the best option for your budget. We're also grateful for your comments about our honest approach. Our goal is always to prioritize repairs based on safety and reliability, without ever pressuring our clients into unnecessary services. Thank you again for your recommendation and for being a valued part of the Craig's Car Care family. We look forward to seeing you the next time your CR-V needs service!

- Craig's Car Care
5

I recently took my car into Craig's Car Care for service and was very pleased with the level of customer service I received. I did not want to take my car to the dealership for maintenance and found Craig's Car Care close to my home. They can work on any make or model of car, and they are reasonably priced. The technicians are knowledgeable and do an excellent job of communicating issues with your car. I will definitely be a repeat customer. Thank you!

Thank you so much for the wonderful review, Sheri! We're thrilled to hear that you chose Craig's Car Care for your 2016 Lincoln Navigator and that your experience exceeded your expectations. Our goal is to provide dealership-quality service with a more personal touch, and we're glad you found our team knowledgeable, communicative, and committed to taking great care of your vehicle. We truly appreciate your trust in us and are honored to have earned your business. Thank you for your kind words, and we look forward to taking care of your Navigator for many years to come! Thanks again for being a part of the Craig's Car Care family!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.