1

Went here once for an inspection, now I'm getting unsolicited text offers. Pretty bold to think a text spam campaign will have a net positive effect.

We’re very sorry for the inconvenience. Our texts and emails are intended to keep clients informed about promotions and services, The vast majority of our clients rely on this system to perform online scheduling, see their vehicles repair and service history and stay aware of vehicle wear trends. but you can always reply "STOP" to any message to discontinue all communications. Or you can call or email us directly. We’ve searched our system and are unable to locate your information, so please reach out to us directly, and we’ll make sure your number is removed immediately. Thank you for letting us know, and we appreciate the opportunity to correct this.

- Craig's Car Care
5

I get my regular oil changes here at Craigs and they’re always so helpful and kind. They are willing to take me same day if their schedule permits and they are also prompt in their replies to my voicemails and emails. I’m glad I found a reliable car care shop near my house. They often provide shuttle service for me if I need to get back home

Thank you so much for your kind words and for taking the time to share your experience Monica! We’re thrilled to hear that our team has been helpful and accommodating with your oil changes, and that our communication and shuttle service have made things easier for you. It means a lot to us that you trust us as your reliable car care shop. We look forward to seeing you at your next visit!

- Craig's Car Care
5

You know how you come across a car service/repair shop, and their service is so surprisingly good, they end up becoming your primary car care provider... enters Craig's Car Care! I'm so grateful for coming across this place after contacting a bunch of other shops/service centers to have my HVAC Blower replaced in my Mercedes Benz. They conducted a diagnostic that ended up being a very thorough multi-point inspection, where they were able to show me "visible" evidence of the problem, along with some other fixes and things to look out for. Since then, they've helped me with a brake flush, oil change, and recently a wheel alignment. Each time providing great customer service and a friendly environment, very knowledgeable staff & mechanics, and competitive pricing. This place is a gem, and I always leave very satisfied with the work they've completed and the genuine care and concern for taking care of my car needs. In fact, I'm located pretty far from their location, but it's been worth the trip every time.

Thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience with us. Hearing that our team has earned your trust and become your go-to shop means more than you know. We’re glad the diagnostic process and multi-point inspection were helpful and provided the clarity you needed. Our goal is always to be transparent, informative, and supportive so you feel confident in every repair and recommendation. It’s great to know the brake flush, oil change, and alignment services all met your expectations as well. Your kind words about our staff, technicians, and client service really make our day. We work hard to create a friendly, knowledgeable, and honest environment—and feedback like this reminds us why we do what we do. Thank you for choosing us, even with the distance. We’re honored that you trust us with your Mercedes and look forward to taking care of you and your vehicle for many miles to come!

- Craig's Car Care
5

Thank you for the 5-star review Kirk — we truly appreciate you taking the time to share your experience with us. We’re glad we were able to help, and we also appreciate your feedback regarding pricing. We understand that quality repairs and thorough service can feel like a significant investment, and we’re always happy to walk through estimates, options, and priorities to make sure everything is clear and worthwhile. Thank you again for trusting us with your vehicle. We’re here for you anytime you need us.

- Craig's Car Care
5

I took my car in for an assessment. They performed a thorough free inspection. They outlined things that were urgent, needed somewhat and still good. It was extremely helpful for me to have that.

Thank you so much for your kind words Brian! We’re glad to hear that the inspection and recommendations were helpful for you. Our goal is always to give our clients clear, honest information so they can make the best decisions for their vehicles. We really appreciate you taking the time to share your experience and look forward to helping you with your car in the future!

- Craig's Car Care
1

Thank you for taking the time to leave a review. We were unable to locate your information in our system as an active client. We have also checked our caller ID and emails and were unable to find any record of a client by this name. We take all feedback seriously and would like the opportunity to address any concerns you may have. Please reach out to us directly at (972) 941-6700 or [email protected] so we can assist you. Thank you, Matt Craig’s Car Care

- Craig's Car Care
5

Took my 2021 Chevy 2500 hd in for some transmission issues and they quickly diagnosed and fixed the issue along with much needed general maintenance. Will be bring all of my vehicles here from now on. Thanks guys for making the process smooth and efficient.

Thank you so much for the kind words, Ian! We’re glad we could get your Chevy 2500 HD taken care of and make the process smooth for you. We look forward to taking care of all your vehicles in the future!

- Craig's Car Care
5

Great experience!

Basheen, thank you for the 5-star review! We’re glad to hear you had a great experience with us on your 2016 Jeep Cherokee. We appreciate you choosing Craig’s Car Care and look forward to helping you anytime you need us.

- Craig's Car Care
5

Thank you so much for the 5-star rating! We really appreciate your support and are glad to know you had a great experience with us. We look forward to seeing you again next time!

- Craig's Car Care
5

I took my truck to the guys at Craig’s car care for a coolant leak that I suspected was a failed radiator. They tested and confirmed the issue. They communicated well and once I gave them the green light they got the job they f replacing the radiator done quick and for a reasonable price. I would recommend this shop and will be back when and if needed.

Thank you to the Zuelly family for the great review! We’re glad we could confirm the issue with your 2018 Chevy Silverado and get the radiator replaced quickly and correctly. We truly appreciate your trust in our team and your recommendation means a lot to us. We look forward to helping you again whenever you need us!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.