Allen Auto Repair

1206 reviews
Call Us:(972) 295-9316
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5

As everyone said about this place that they have very nice customer service; I agree. I left my car at their place for headlight issue and they offered me free ride to my home. I was looking for cheap fix as I wanted to keep my car only for next 15 months. They advised me to replace right side whole headlight assembly and I have no plan to spent that much money. My car headlights works fine but there is leak in right side one and gets some moisture & water contents. I have decided to go with current headlights. They also did diagnostic check for free and they didn’t charge any money during this first visit.

Thank you, D. P. Singh, for the thoughtful 5-star review! We're glad to hear you had a positive experience with our client service and that we could provide you a ride home while your car was with us. We completely understand your situation and are happy to support you in making the decision that best fits your needs. We're always here if you need us in the future—whether it's a small fix or just some honest advice. Thanks again for giving us the opportunity to help!

- Craig's Car Care
1

This is like the 3rd time I have pulled into this place to get an inspection and nobody comes to my car to help, one worker walked right by me and another one was right in front of me. I’ll never be back.

I think you have this business confused with another. We don't have a drive up lane. The only cars that have pulled up today and yesterday were all dropped off for service. Please recheck the location your referring to. Thanks

- Craig's Car Care
5

🏎️💯!! These guys are the best! Always ready to help, support and take care of all my vehicles, they've been very professional and honest. The service reception is amazing; the app they use to interact with you is intuitive and supportive, making you feel like you're leaving your baby in good hands with very experienced technicians. They're not like the cheap neighborhood mechanic who will leave you hanging when they're done. With Craig's, you'll find a family that will take care of you 360 degrees.

Thank you so much for the incredible review Michele! We’re truly honored by your kind words and thrilled to hear that you feel supported and taken care of at every step. Our team, from service reception to our technicians, takes great pride in delivering honest, professional, and thorough care — not just for your vehicles, but for you as part of the Craig's family. It means the world to us that you notice and appreciate the difference. We're here for you 360°, always! 🙌🚗

- Craig's Car Care
5

On time service. Well done. Competitive price

Thank you for the great review! We're glad to hear you were happy with our on-time service, quality work, and competitive pricing. We appreciate your support and look forward to serving you again!

- Craig's Car Care
5

Getting an inspection was a pleasant experience. Walked in and got it done in short order. Wasn’t even there long enough to read a magazine article in the comfortable waiting room. :-)

Thank you so much for the wonderful review Tim! We're thrilled to hear your inspection was quick and smooth—and that our waiting room was comfy, even if you didn’t get to enjoy it for long! 😊 We appreciate your support and look forward to seeing you next time!

- Craig's Car Care
5

Great experience with my vehicle. They checked everything needing attention/ servicing and notified me for approval before starting the work. My vehicle was ready the same day. Staff was very helpful and courteous.

Thank you so much for the 5-star review Lawrence! We're thrilled to hear you had a great experience. Our team takes pride in providing thorough, transparent service and quick turnaround times. We're glad everything went smoothly and that our staff made you feel welcome. We appreciate your trust and look forward to serving you again!

- Craig's Car Care
5

They were absolutely amazing. They addressed my issues while paying attention to every last detail

Thank you so much for the kind words and the 5-star review Jacob! We're thrilled to hear that you had such a great experience with Craig's Car Care recently on your Ford Focus. It means a lot to know our attention to detail and dedication made a difference. We truly appreciate your support and look forward to helping you again in the future!

- Craig's Car Care
5

I was in and out quickly and the work was great. I would go back in a minute for any of my needs. Thank you everyone at Craigs Car Care, I left extremely happy with the entire experience.

Thank you so much for the fantastic 5-star review David! We're thrilled to hear that you had a quick and positive experience with us. It means a lot to know you’d come back for any of your future needs — that’s exactly the kind of trust we strive to earn. We truly appreciate your kind words and look forward to seeing you again whenever you need us. Thanks for choosing Craig's Car Care!

- Craig's Car Care
5

Outstanding honest service. Very happy with everything!

Thank you so much for the kind words! We're thrilled to hear you’re happy with the service and that our honesty stood out. We truly appreciate your trust and look forward to helping you again whenever you need us!

- Craig's Car Care
5

The team was extremely accommodating and even repaired a small issue in 15 minutes with no charge. Definitely the type of service that will keep me coming back with even larger issues.

Thank you so much, Steven! We’re thrilled to hear that you had a great experience with our team. It was our pleasure to help out and get that issue resolved quickly for you. Your kind words and continued trust mean a lot to us—we’ll always be here whenever you need us, big or small!

- Craig's Car Care
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Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.