5

You know how you come across a car service/repair shop, and their service is so surprisingly good, they end up becoming your primary car care provider... enters Craig's Car Care! I'm so grateful for coming across this place after contacting a bunch of other shops/service centers to have my HVAC Blower replaced in my Mercedes Benz. They conducted a diagnostic that ended up being a very thorough multi-point inspection, where they were able to show me "visible" evidence of the problem, along with some other fixes and things to look out for. Since then, they've helped me with a brake flush, oil change, and recently a wheel alignment. Each time providing great customer service and a friendly environment, very knowledgeable staff & mechanics, and competitive pricing. This place is a gem, and I always leave very satisfied with the work they've completed and the genuine care and concern for taking care of my car needs. In fact, I'm located pretty far from their location, but it's been worth the trip every time.

Thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience with us. Hearing that our team has earned your trust and become your go-to shop means more than you know. We’re glad the diagnostic process and multi-point inspection were helpful and provided the clarity you needed. Our goal is always to be transparent, informative, and supportive so you feel confident in every repair and recommendation. It’s great to know the brake flush, oil change, and alignment services all met your expectations as well. Your kind words about our staff, technicians, and client service really make our day. We work hard to create a friendly, knowledgeable, and honest environment—and feedback like this reminds us why we do what we do. Thank you for choosing us, even with the distance. We’re honored that you trust us with your Mercedes and look forward to taking care of you and your vehicle for many miles to come!

- Craig's Car Care
5

Thank you for the 5-star review Kirk — we truly appreciate you taking the time to share your experience with us. We’re glad we were able to help, and we also appreciate your feedback regarding pricing. We understand that quality repairs and thorough service can feel like a significant investment, and we’re always happy to walk through estimates, options, and priorities to make sure everything is clear and worthwhile. Thank you again for trusting us with your vehicle. We’re here for you anytime you need us.

- Craig's Car Care
5

I took my car in for an assessment. They performed a thorough free inspection. They outlined things that were urgent, needed somewhat and still good. It was extremely helpful for me to have that.

Thank you so much for your kind words Brian! We’re glad to hear that the inspection and recommendations were helpful for you. Our goal is always to give our clients clear, honest information so they can make the best decisions for their vehicles. We really appreciate you taking the time to share your experience and look forward to helping you with your car in the future!

- Craig's Car Care
1

Thank you for taking the time to leave a review. We were unable to locate your information in our system as an active client. We have also checked our caller ID and emails and were unable to find any record of a client by this name. We take all feedback seriously and would like the opportunity to address any concerns you may have. Please reach out to us directly at (972) 941-6700 or [email protected] so we can assist you. Thank you, Matt Craig’s Car Care

- Craig's Car Care
5

Took my 2021 Chevy 2500 hd in for some transmission issues and they quickly diagnosed and fixed the issue along with much needed general maintenance. Will be bring all of my vehicles here from now on. Thanks guys for making the process smooth and efficient.

Thank you so much for the kind words, Ian! We’re glad we could get your Chevy 2500 HD taken care of and make the process smooth for you. We look forward to taking care of all your vehicles in the future!

- Craig's Car Care
5

Great experience!

Basheen, thank you for the 5-star review! We’re glad to hear you had a great experience with us on your 2016 Jeep Cherokee. We appreciate you choosing Craig’s Car Care and look forward to helping you anytime you need us.

- Craig's Car Care
5

Thank you so much for the 5-star rating! We really appreciate your support and are glad to know you had a great experience with us. We look forward to seeing you again next time!

- Craig's Car Care
5

I took my truck to the guys at Craig’s car care for a coolant leak that I suspected was a failed radiator. They tested and confirmed the issue. They communicated well and once I gave them the green light they got the job they f replacing the radiator done quick and for a reasonable price. I would recommend this shop and will be back when and if needed.

Thank you to the Zuelly family for the great review! We’re glad we could confirm the issue with your 2018 Chevy Silverado and get the radiator replaced quickly and correctly. We truly appreciate your trust in our team and your recommendation means a lot to us. We look forward to helping you again whenever you need us!

- Craig's Car Care
5

Addressed a minor emergency right away. Complementary ride home.

Thank you, John! We’re glad we could take care of your Lexus quickly and get you back on the road without any hassle. We appreciate you trusting us and are happy you took advantage of the complimentary ride home. We look forward to helping you again whenever you need us!

- Craig's Car Care
5

I took my 2016 Honda CR-V after it crossed 100K miles. Craig’s place was recommended to me by a friend. From the initial call to picking up the vehicle, the service was as excellent! They did a thorough diagnostic on the vehicle and let me know through photos and videos what I need to address immediately, what I can wait on, and systems and parts that are working properly needing no intervention. They even provided me a loaner and stayed in touch through the process. I expected the cost to be a little less but when compared to the service and work performed, I didn’t mind spending a little more than my expectations. Don’t get me wrong, their cost is comparable to other shops and less than the dealers. After I got home the evening after I picked up the vehicle, I received a sweet thank you in the form of Tiff’s Treats cookies! I think I found a shop I can trust and plans to drive my Honda to past 200K! Thank you Craig and Jason!

Abbey, thank you so much for the thoughtful and detailed review! We’re thrilled to hear that your first visit went so well and that you appreciated our inspection process, communication, and loaner service. It’s great knowing the photos and videos helped make everything clear and transparent. We truly value your trust and look forward to helping you keep your CR-V running strong well past 200K miles. And we’re glad you enjoyed the cookies — just our small way of saying thanks for choosing us!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.