5

I went to Craig’s Automotive today after getting a $234 misdiagnostic from Kia. Craig took the time to just listen to my 2020 Kia Sportage and was able to fix the problem within 15 minutes, and it did not cost me $234. To have done what Kia recommended would have cost me an additional $1,194. The customer service was amazing! Thanks Craig’s Automotive!

Thank you so much for your kind words and for sharing your experience Peggy! We're thrilled to hear that we could help you save time and money while resolving the issue with your Kia Sportage. Providing honest, efficient, and reliable service is what we strive for, and we're glad we could deliver that for you. Your trust means a lot to us, and we’re always here if you need anything in the future. Thanks again for choosing Craig’s Car Care!

- Craig's Car Care
5

Thorough report of the Jeeps needs and future needs. Very friendly and helpful..

Thank you so much for your kind words! We're glad to hear you found the report thorough and that we could provide a clear picture of your Jeep's current and future needs. It's always our goal to be friendly and helpful, so your feedback means a lot to us. If you have any questions or need further assistance, don't hesitate to reach out!

- Craig's Car Care
5

Craig's Car Care takes customer service to the next level! The vehicle health check details available to review online are better than any other place I've been to and you can tell they are truly interested in your satisfaction.

Thank you so much for your amazing 5-star review Bobby! We're thrilled to hear that you enjoyed our detailed vehicle health check and online review process. Providing exceptional client service and ensuring your satisfaction are our top priorities, so it means a lot to know we’ve made a positive impression. If you ever need anything, don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!

- Craig's Car Care
5

Very thorough inspection of our car and what was needed at the present time and in future.

Thank you for the wonderful review! We're so glad you appreciated the thorough inspection and the detailed breakdown of your car's current and future needs. Keeping you informed is always our priority. If there's anything else we can assist you with, please let us know!

- Craig's Car Care
5

Did a very thorough inspection of my truck. Gave me options to repair or replace items. I know exactly what is needed to bring my truck back to specs. Thank you Jason and crew !!

Thank you so much for your kind words and 5-star review Wayne! We're thrilled to hear you had a great experience with Jason and the team. Providing thorough inspections and clear options is what we strive for, so it's wonderful to know we could help you understand exactly what your truck needs. If you have any questions or need further assistance, don’t hesitate to reach out. We appreciate your trust and look forward to serving you again!

- Craig's Car Care
5

They kept me promptly updated with how repairs were going and what needed to be done. Their full diagnostic report is very helpful. They even glued a loose tire accent piece back for me I had duct taped back on😅

Thank you so much for your kind words and the 5-star review Ray! We're glad you appreciated the updates and the full diagnostic report—it’s important to us that you’re always in the loop. It was our pleasure to help with the tire accent piece too—no more duct tape needed! 😄 If you ever need anything else, don’t hesitate to reach out. We’re here to help! 🚗✨

- Craig's Car Care
5

Had a problem with my 214000 truck and they found it and fixed it Got in right away and the turn around was great

Thank you for your feedback Daniel! We're so glad we could diagnose and fix the issue with your truck quickly. Providing fast and reliable service is always our goal, and we appreciate your trust in us. If you ever need assistance again, we're here to help!

- Craig's Car Care
5

The staff at Craig's were thorough in diagnosing damage that had not been addressed from a previous car repair.

Thank you so much for your kind review Mary! We’re glad to hear that our team could thoroughly diagnose and address the issues missed in your previous repair on your Volvo XC90. Our goal is to ensure every client drives away with complete confidence in their vehicle. If you ever need anything in the future, we’re here to help!

- Craig's Car Care
5

Had a great experience. Easy to schedule, thorough evaluation of the car, good advice, and the car is fixed up right! I thought prices were fair and really appreciated that they picked me up at my house when car was done.

Thank you so much for your kind words and 5-star review Kelsey! We're thrilled to hear you had a great experience with us. Providing thorough evaluations, fair pricing, and convenient service is always our goal, and we're glad you appreciated the pick-up service as well. If you ever need anything else, we're here to help. Safe travels!

- Craig's Car Care
5

There’s nothing I can say about Craig’s Car Care that hasn’t been said in all the 5 star reviews. All I can say is you get what you pay for and I have received nothing but exceptional service from them. From start to finish, Craig’s Car Care is by far the best place to bring your vehicle.

Thank you so much for your kind words and amazing review John! We're truly honored to have earned your trust and to hear that our commitment to exceptional service has made a difference for you. Your support means the world to us, and we look forward to continuing to take great care of your vehicle. If you ever need anything, don’t hesitate to reach out!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.