5

I had a great experience with Craig’s auto care, they were personable, diagnosed my problem and got me taken care of with 24 hrs (had to get a part in) nice work Matt and Jason.

Thank you, Aaron, for the great 5-star review and for trusting Craig’s Car Care with your 2016 Hyundai Genesis! We’re glad to hear you had a great experience with our team and that Matt and Jason were able to get your vehicle diagnosed and repaired quickly. We know how important it is to get battery issues handled fast, and we’re happy we could get you back on the road within 24 hours. We truly appreciate your business and look forward to helping you with any future automotive needs!

- Craig's Car Care
5

Just came in for a plug, so far looks nice and do a lot of other services.

Thank you for the 5-star review, Kevin! We’re glad we could get the flat tire on your 2018 Honda HR-V repaired and back on the road quickly for you. We appreciate you stopping by and taking the time to leave feedback about our shop. If there’s ever anything else you need for your HR-V, our team is here to help!

- Craig's Car Care
5

I live in Allen and did not heard about Craig’s Car Care earlier. After being there I feel I should have been there earlier. I like the team very much, very professional yet very generous. From the first call to the day of the service and even after that, I have liked just everything about them. One unique thing I like is 4 Yrs/40K mile warranty of parts and every service. I surely recommend them.

Thank you so much, Fahim, for the incredible review and for trusting us with your 2020 Tesla Model 3! We truly appreciate your kind words about our team and the experience you had from the first phone call through the completion of your service. Hearing that you felt welcomed, informed, and taken care of means a lot to all of us. We’re also glad our 4 year / 40,000 mile warranty gives you additional peace of mind — standing behind our work is something we take very seriously. Thank you again for the recommendation and for making the drive from Allen to see us. We look forward to helping you with anything your Tesla may need in the future!

- Craig's Car Care
5

Excellent service that was fast and efficient

Thank you, Mike, for the 5-star review! We truly appreciate your support and are glad to hear you had a fast, efficient experience with us. We’re happy we could take care of your oil change and tire rotation at a reasonable price. We look forward to helping you again in the future!

- Craig's Car Care
5

Always courteous and professional. I feel confident that their work is top notch.

Thank you, T Dow, for the 5-star review! We truly appreciate your trust in our team. Providing courteous, professional service and high-quality workmanship is always our goal, and we're glad you feel confident in the care your vehicle receives with us. We look forward to helping you again in the future!

- Craig's Car Care
5

Thank you! Overall such an easy and pleasant experience. I’m really happy that I brought our company van for a brake issue and then to have it worked on. I was sent a full report with photos of what it needed which was new rear rotors and brake pads and Jason who helped me was awesome and on point as far as expectations. Dropped off the van around 11:00am and had it back in my possession by 3:00pm. Great customer service I highly recommend taking your vehicle to them.

Tony, thank you for the awesome review! We’re glad we could make the process easy and keep you informed every step of the way. Providing a full digital inspection with photos helps our clients feel confident in the repairs, so we’re happy that stood out to you. Jason will appreciate the shoutout—he works hard to keep expectations clear and deliver on time. Getting your Transit-350’s rear brakes taken care of and back on the road the same day is exactly the kind of experience we aim for. We truly appreciate the recommendation and the opportunity to service your company van. If you ever need anything in the future, we’re here to help!

- Craig's Car Care
5

Jason was great help

Thank you for the 5-star review, Mdldie! We’re glad Jason was able to step in and help when you needed it. Tire blowouts are never convenient, so we were happy to find a good used tire to get you safely back on the road quickly. We’ll be sure to pass your kind words along to him! If you ever need anything in the future, we’re always here to help. Safe travels! 🚗

- Craig's Car Care
5

My last trip there was for simple oil change and tire rotation but over the past year

5

My AC went out on my Subaru Outback and I took it here based on my dad’s recommendation. These guys were courteous, fast, and fixed the AC same day for $270. Would recommend to others. They have a nice snack bin too.

Thank you, Martin, for the great review! We really appreciate you trusting us with your Subaru Outback, especially on your dad’s recommendation—that means a lot to our team. We're glad we could get your AC diagnosed and repaired the same day and get you back on the road without a long wait. Keeping the process quick, affordable, and straightforward is always our goal. And we're happy to hear the snack bin got noticed too—it's the little things that make the wait a bit easier. 🍪🚗 Thanks again for your recommendation, Martin. We look forward to helping you and your family anytime you need us!

- Craig's Car Care
5

I came here for the fist time and would definitely drive back for all my car needs. I know nothing about cars, so I feel like they could've charged me whatever, but they inspected my car for FREE. On top of that, they were the nicest staff. They let me drive them around , so they could see first-hand what my concern was. I have never experienced that kind of service before. That being said, I felt they were genuinely honest people.

Thank you so much for giving us a try and for taking the time to share this—it truly means a lot to our team. We know how important trust is, especially when it comes to your vehicle, and we’re really glad you felt comfortable and taken care of during your visit. Taking the time to ride along and experience your concern firsthand is just part of how we make sure we’re giving you accurate and honest answers, not guesses. We believe everyone deserves clear information and a no-pressure experience, whether you know a lot about cars or nothing at all. I’ll be sure to share your kind words with the team—they’ll appreciate it. We look forward to helping you with your Honda CR-V whenever you need us. Thanks again for choosing us!

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.