Allen Auto Repair

1245 reviews
Call Us:(972) 295-9316
Service Request Form
5

Recently had Craig's Car Care replace all four tires and do a four wheel alignment on my 18 Subaru Forester. As they've done with all their maintenance work on this vehicle, they went the extra mile to ensure everything was correct and professionally done. I'm very happy with every aspect of their customer care.

Val, thank you so much for the 5-star review and for trusting Craig’s Car Care with your Subaru Forester! We truly appreciate your kind words about our team going the extra mile. Making sure every job is done correctly and professionally is exactly what we strive for, and we’re glad that showed in your experience. We’re grateful for your continued support and look forward to taking great care of your vehicle in the future!

- Craig's Car Care
5

Thank you, Jessica, for the 5-star rating! We truly appreciate your support and are glad you had a great experience with us. We look forward to helping you again in the future!

- Craig's Car Care
5

I have had some horror stories with mechanic shops in the past. Your shuttle service is very convenient and I appreciate the easiness of scheduling and communication. I've had the pleasure of Jason as my point of contact. Thank you guys so much for honoring your warranty and labor. I sincerely appreciate the integrity of your shop. We have had nothing shy of an exceptional experience.

Thank you so much, Sheressa, for the 5-star review and for sharing your experience. We truly understand how stressful past experiences with repair shops can be, so it means a lot to hear that our shuttle service, scheduling, and communication helped make things easier for you. Jason will be especially happy to hear your kind words. We take great pride in standing behind our work, honoring our warranty, and operating with integrity, and we’re grateful that it showed during your visit. Thank you for trusting our team—we sincerely appreciate your business and look forward to helping you again in the future.

- Craig's Car Care
5

These guys are great, professional and polite.

Thank you so much for the 5-star review, Richard! We truly appreciate your kind words. Our team takes pride in being professional, polite, and providing the best service possible. Thanks for trusting us with your vehicle—we look forward to helping you again in the future!

- Craig's Car Care
5

Love bringing my car here for an oil change. They don’t try to sell me on things I don’t need! They get it done quickly. The whole staff is so friendly and nice. I couldn’t recommend this place enough!

Thank you so much, Stephanie! We truly appreciate the 5-star review and your kind words. We’re glad to hear you trust us for your oil changes and that you never feel pressured into unnecessary services—that’s exactly how it should be. It means a lot to know our team’s friendliness and efficiency stood out to you. Thank you for recommending us, and we look forward to taking care of your car again in the future! 🚗⭐

- Craig's Car Care
5

Great job with my C5 Corvette AC set up

1

Went here once for an inspection, now I'm getting unsolicited text offers. Pretty bold to think a text spam campaign will have a net positive effect.

We’re very sorry for the inconvenience. Our texts and emails are intended to keep clients informed about promotions and services, The vast majority of our clients rely on this system to perform online scheduling, see their vehicles repair and service history and stay aware of vehicle wear trends. but you can always reply "STOP" to any message to discontinue all communications. Or you can call or email us directly. We’ve searched our system and are unable to locate your information, so please reach out to us directly, and we’ll make sure your number is removed immediately. Thank you for letting us know, and we appreciate the opportunity to correct this.

- Craig's Car Care
5

I get my regular oil changes here at Craigs and they’re always so helpful and kind. They are willing to take me same day if their schedule permits and they are also prompt in their replies to my voicemails and emails. I’m glad I found a reliable car care shop near my house. They often provide shuttle service for me if I need to get back home

Thank you so much for your kind words and for taking the time to share your experience Monica! We’re thrilled to hear that our team has been helpful and accommodating with your oil changes, and that our communication and shuttle service have made things easier for you. It means a lot to us that you trust us as your reliable car care shop. We look forward to seeing you at your next visit!

- Craig's Car Care
5

You know how you come across a car service/repair shop, and their service is so surprisingly good, they end up becoming your primary car care provider... enters Craig's Car Care! I'm so grateful for coming across this place after contacting a bunch of other shops/service centers to have my HVAC Blower replaced in my Mercedes Benz. They conducted a diagnostic that ended up being a very thorough multi-point inspection, where they were able to show me "visible" evidence of the problem, along with some other fixes and things to look out for. Since then, they've helped me with a brake flush, oil change, and recently a wheel alignment. Each time providing great customer service and a friendly environment, very knowledgeable staff & mechanics, and competitive pricing. This place is a gem, and I always leave very satisfied with the work they've completed and the genuine care and concern for taking care of my car needs. In fact, I'm located pretty far from their location, but it's been worth the trip every time.

Thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience with us. Hearing that our team has earned your trust and become your go-to shop means more than you know. We’re glad the diagnostic process and multi-point inspection were helpful and provided the clarity you needed. Our goal is always to be transparent, informative, and supportive so you feel confident in every repair and recommendation. It’s great to know the brake flush, oil change, and alignment services all met your expectations as well. Your kind words about our staff, technicians, and client service really make our day. We work hard to create a friendly, knowledgeable, and honest environment—and feedback like this reminds us why we do what we do. Thank you for choosing us, even with the distance. We’re honored that you trust us with your Mercedes and look forward to taking care of you and your vehicle for many miles to come!

- Craig's Car Care
5

You know how you come across a car service/repair shop, and their service is so surprisingly good, they end up becoming your primary car care provider... enters Craig's Car Care! I'm so grateful for coming across this place after contacting a bunch of other shops/service centers to have my HVAC Blower replaced in my Mercedes Benz. They conducted a diagnostic that ended up being a very thorough multi-point inspection, where they were able to show me "visible" evidence of the problem, along with some other fixes and things to look out for. Since then, they've helped me with a brake flush, oil change, and recently a wheel alignment. Each time providing great customer service and a friendly environment, very knowledgeable staff & mechanics, and competitive pricing. This place is a gem, and I always leave very satisfied with the work they've completed and the genuine care and concern for taking care of my car needs. In fact, I'm located pretty far from their location, but it's been worth the trip every time.

Thank you so much for the incredible 5-star review! We truly appreciate you taking the time to share your experience with us. Hearing that our team has earned your trust and become your go-to shop means more than you know. We’re glad the diagnostic process and multi-point inspection were helpful and provided the clarity you needed. Our goal is always to be transparent, informative, and supportive so you feel confident in every repair and recommendation. It’s great to know the brake flush, oil change, and alignment services all met your expectations as well. Your kind words about our staff, technicians, and client service really make our day. We work hard to create a friendly, knowledgeable, and honest environment—and feedback like this reminds us why we do what we do. Thank you for choosing us, even with the distance. We’re honored that you trust us with your Mercedes and look forward to taking care of you and your vehicle for many miles to come!

- Craig's Car Care
1234567...125
Leave a review
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.