Allen Auto Repair

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.   That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.    Ideally, you should have that same relationship with your automotive service facility, like your friends here at Craig's Car Care Inc. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better th ... read more

It's safe to say that most drivers take their brakes for granted.  You press on the brake pedal and the vehicle slows down or stops.  It's easy to see why it is so important for your vehicle's brakes to be working correctly.  Brakes are an important safety feature of any vehicle. When it comes to your brakes working correctly, maintaining them regularly will ensure that you will always be able to slow or stop your vehicle in any situation, whether on a sunny day on dry pavement or a bad weather day on slippery surfaces.  And that is why regular brake service is such a sound investment for all drivers. The combo of brakes" and "surprises" doesn't usually end well. You might already know about some of the parts of your braking system.  Terms familiar to you might be pads, rotors, and calipers. In short, the calipers press the pads, which in turn contact the rotors.  The resulting friction slows your vehicle.  Another type of brake uses a drum and brake ... read more

See if any of these are happening to your vehicle.  You feel it vibrating excessively underneath when it’s running, or you hear strange clunking, grating, or grinding sounds coming from beneath.  Maybe it’s hard to turn your vehicle, or you can hear squeaking when you’re going slow.  Perhaps you feel a shudder when you step on the throttle.   Any of those could be signs that your vehicle’s driveshaft might need lubricating, and it’s important to have one of our technicians check it out. Your vehicle’s engine puts out a lot of twisting power.  That force is called torque, and the driveshaft is the part that handles the job of transferring all that torque from your engine to the wheels.  If it’s a four-wheel or all-wheel drive vehicle, it will have driveshafts front and rear.  Some driveshafts have different segments which are connected by couplings called U-Joints.   So that everything can glide along fine ... read more

When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me and if you don't get someone to find out what it is, I may not start the next time you turn the key." You can help your service facility if you can describe the problem in detail.  Here's a list of things to make a note of: When is the problem happening, when the engine is cold or when it's been running for a while? Does the rough idling occur when I'm accelerating or when I'm going at a steady speed? Does it happen at high speeds?  Does it happen low speeds? Does it happen at both? Make sure you describe the problem in as much detail because it will help a technician diagnose the problem. One of the first things they'll check is how the spark plugs are firing.  Modern iridium plugs are supposed to last a long, long time.  But they CAN even ... read more

It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, there are some things you shouldn't store in your vehicle. Medicines and drugs.  Cold temperatures can affect the chemical makeup of some drugs.  Avoid leaving them in a vehicle, especially those in a liquid form like insulin, eye drops and cough syrup. Latex paint.  They are water based, and when they freeze, they get lumpy and lousy.  Your paint job will not be what you had in mind. Cellphones and computers.  Most of these have lithium ion batteries.  If they get colder than freezing (0 degrees C, 32 degrees F), if you try to charge them, you'll more than likely ruin the batteries.  Bottled water, soda, wine or beer.  OK, here's the scoop.  All of these can freeze and split the container they're in.  Yes, soda, wine and beer will take a lowe ... read more

Think of how many times you put your foot on your vehicle’s brake pedal every day.  And think of how much you rely on your brakes to slow down and stop your momentum.  When it comes to safety systems, your brakes are at the top of the list, and that’s why it’s so important to keep them in top condition. Brakes are something you make sure you keep maintained before they start showing signs of problems. Some of those signs are a grinding sound when you step on the brake pedal, your vehicle pulling to one side when you brake, you don’t feel your brakes stopping you as quickly as they used to, or you notice the brake light is illuminated on your instrument panel.  We ask a lot of our brakes.  They have to work no matter how hot or cold it is outside.  That means whether it’s sunny, snowing, raining, or icy; you’re traveling at highway speeds or school-zone speeds; or when suddenly you find yourself trying to avoid hitting another ... read more

If your vehicle isn't starting or doesn't sound like it used to when you crank it, the culprit may be the battery.  You may have left a light on, or something plugged into one of charging ports.  Maybe you accidentally left your vehicle in the "on" or "accessory" position when you last got out. Maybe you've left it in the garage or driveway for a long time without starting it.  That can spell the end for a vehicle battery. It's also possible that your battery is just simply too old. There's no standard lifespan of a battery, but 3-5 years is about average, even though some people only get 2 and heavier duty batteries may last many more. It's possible your battery is defective, too.  And it could be your vehicle's charging system isn't recharging the battery.  Whatever the cause, if you're having problems with your battery, it's a good idea to bring it in and have us perform a thorough battery test.  With state-of-the-art testing equipment, a technician wil ... read more

When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surprised to learn just how slippery they can be.  We all know ice is slippery to drive on.  What causes tires to slip on ice is a thin layer of water that comes between the road and your tires.  Wet leaves can have the same effect.  The surfaces of leaves are super slick when they're dry, even worse when you add a little moisture.  There's one other thing about leaves.  They are smaller than each tire's footprint, so your tread grips the pavement with uneven traction. One study showed that your stopping distance can more than double on a surface covered with wet leaves when compared to that same road when it's dry.  Double! That can spell trouble.  So if you find yourself heading into an area with wet leaves on the road, slow down before you get into a ... read more

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you. Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem. One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A Craig's Car Care Inc technician can evaluate the condition of your fuel tank and suggest either repair or replacement. Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts. Modern vehicles contain something called ... read more

Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants long life and dependable performance from the vehicle, manual has the way to achieve that long life and dependable performance. And yet, it's amazing that some people will own a vehicle for years and never even crack this book.  They'll only read it when they absolutely have to, for things like finding out how to change the clock.  Ok, so you're probably not going to rush right over to your glove box and start reading the owner's manual cover to cover.  We know that.  But just think of what you can get out of it. Consider this.  Those who wrote or helped write this book include the engineers who designed it and the people who tested and refined it.  They know more about your vehicle than anyone, period.  They know how long a part is likely to last and what ... read more