Allen Auto Repair

1146 reviews
Call Us:(972) 295-9316
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5

I recently took my vehicles to Craig's Car Care for required state inspection, and I couldn't be happier with the service I received. I called ahead and they informed me the best days and times to bring in my vehicles, making it easy for me to plan for expedited service vs. waiting long periods in a queue. From the moment I walked in, the staff was incredibly friendly and welcoming. They were prompt in attending to my vehicle and completed the inspection efficiently. Craig's Car Care team was professional and genuine friendly, which made the whole experience pleasant and stress-free. The team ensured that everything was in order with my inspection, and I left feeling confident in their work. I highly recommend Craig's Car Care to anyone in need of automotive repairs or inspections. Their quick and friendly service, along with their attention to detail, makes them stand out in the best possible way. I'll be returning for any future automotive needs. Thank you, Craig's Car Care, for the exceptional service!

Thank you so much Dan for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you had a great experience. It's client's like you who make our job so rewarding. We truly appreciate your kind words and are delighted to know that we could meet your expectations. Our team works hard to provide the best possible service, and it's always fulfilling to receive such positive feedback. If you ever have any questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future. Thanks again for choosing Craig's Car Care!

- Craig's Car Care
5

Nice team working there and very efficient! I to definitely go back.

That's fantastic news, Sheri! Thank you ever so much for taking the time to leave such a wonderful review after the service on your BMW 540i. I'm thrilled to hear that you had a five-star experience! If there's anything else I can do to make your next visit even better, please don't hesitate to let me know. Your support means the world to us!

- Craig's Car Care
5

Friendly service. Thorough mechanic work. Will definitely be back.

Hi Frank, Thanks so much for your business and trusting us with your Jeep Wrangler. (Jeeps are the best!!) It was our pleasure to be of service and we look forward to being able to help in the future.

- Craig's Car Care
5

Incredibly friendly. I felt like I was their only customer! Everything went smoothly, on time, even quicker than I expected and they did a great job! Even caught that my inspection was about to expire and took care of that, too.

That's fantastic news! Thank you so much for the glowing 5-star review! We're thrilled that you had a wonderful experience with us. Your support means a lot, and we're delighted that we could meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out. Cheers to more great experiences ahead!

- Craig's Car Care
5

Always a good experience when having my vehicles serviced. Been going to Craig’s for about 20 years. I’ve never had a bad experience. They always provide excellent diagnostics (with pics and compare the results with the recommended levels from manufacturer) and provide me with solutions before starting work. Work is done in a punctual manner. Never more than a day in my case. You can drop off and pick up your car on your schedule. They have various payment options so you don’t have to go during working hours to pay for their work. They are a little more expensive but I have no problem paying for good service and quality of work. If you’re on the fence, take a chance, Craig’s will not disappoint you.

Thank you Rob for the 5-star review and your dedication to our shop for 20 years! Your support and loyalty means the world to us. We're thrilled to have provided a great experience for you every time and that you are completely satisfied after all these years. We hope you have a wonderful holiday season.

- Craig's Car Care
5

Thank you Spencer for the 5-star review! Your support means the world to us. We're thrilled to have provided a great experience for you and that you are completely satisfied. We hope you have a wonderful holiday season.

- Craig's Car Care
5

Thank you so much for the excellent service. The communication was prompt and clear, the people were very courteous and professional, and my car was treated with respect and FIXED!!! Thanks again!!!

Thank you so much Kelly for taking the time to share your experience on your Nissan Murano. We're thrilled to hear that we exceeded your expectations in regards to communication, and most importantly the vehicle was fixed properly the first time. We are passionate to ensure you are completely satisfied. We hope you have a wonderful holiday season!

- Craig's Car Care
5

Amazing service! Professional and courteous, explained everything thoroughly. Gave me a loaner car for day of service. When I coincidentally had a rattle going on, after they had done the service, they asked me to bring it back in and even though it had nothing to do with the work they had done they fixed the issue free of charge. Would definitely recommend them, and I will definitely come back.

Thank you so much Missy for the positive review for the recent service on your Acura MDX and we are thrilled to hear we could provide a complimentary loaner vehicle while we worked on your vehicle. Although the rattle was not related to the previous work we strive to ensure out client's are completely satisfied at the end of the day. We look forward to seeing you soon and we hope you have a great holiday season!

- Craig's Car Care
5

Great job by true professionals

Thank you Theresa for your recent 5-star review. We are pleased to know we surpassed your expectations and provided you the best service. We strive to ensure all of our client's are completely satisfied and look forward to seeing you on your next visit. We hope you have a wonderful holiday season.

- Craig's Car Care
5

Very good job at about half the cost I was expecting I would highly recommend this place

Thank you so much Steve for taking the time to share your thoughts on our service and pricing. We're thrilled to hear that you found our prices to be reasonable and a good value. Providing our client's with exceptional service and fair pricing is a priority for us, and we're glad to see that reflected in your experience. We're grateful for your support and look forward to serving you in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

- Craig's Car Care
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Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.