Allen Auto Repair

1121 reviews
Call Us:(972) 295-9316
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5

Thank you Spencer for the 5-star review! Your support means the world to us. We're thrilled to have provided a great experience for you and that you are completely satisfied. We hope you have a wonderful holiday season.

- Craig's Car Care
5

Thank you so much for the excellent service. The communication was prompt and clear, the people were very courteous and professional, and my car was treated with respect and FIXED!!! Thanks again!!!

Thank you so much Kelly for taking the time to share your experience on your Nissan Murano. We're thrilled to hear that we exceeded your expectations in regards to communication, and most importantly the vehicle was fixed properly the first time. We are passionate to ensure you are completely satisfied. We hope you have a wonderful holiday season!

- Craig's Car Care
5

Amazing service! Professional and courteous, explained everything thoroughly. Gave me a loaner car for day of service. When I coincidentally had a rattle going on, after they had done the service, they asked me to bring it back in and even though it had nothing to do with the work they had done they fixed the issue free of charge. Would definitely recommend them, and I will definitely come back.

Thank you so much Missy for the positive review for the recent service on your Acura MDX and we are thrilled to hear we could provide a complimentary loaner vehicle while we worked on your vehicle. Although the rattle was not related to the previous work we strive to ensure out client's are completely satisfied at the end of the day. We look forward to seeing you soon and we hope you have a great holiday season!

- Craig's Car Care
5

Great job by true professionals

Thank you Theresa for your recent 5-star review. We are pleased to know we surpassed your expectations and provided you the best service. We strive to ensure all of our client's are completely satisfied and look forward to seeing you on your next visit. We hope you have a wonderful holiday season.

- Craig's Car Care
5

Very good job at about half the cost I was expecting I would highly recommend this place

Thank you so much Steve for taking the time to share your thoughts on our service and pricing. We're thrilled to hear that you found our prices to be reasonable and a good value. Providing our client's with exceptional service and fair pricing is a priority for us, and we're glad to see that reflected in your experience. We're grateful for your support and look forward to serving you in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

- Craig's Car Care
5

My part was in before we all thought it would be. Guys had a loaner car for me to use and they were finished with my car in record time. Will continue to have them work on my car when needed.

Thank you Paula for the wonderful review for the recent service on your Ford Explorer. Sometimes parts on backorder can be delayed for quite some time, however are happy to hear your joy in knowing it came in earlier and were able to utilize one of our complimentary loaner vehicles. Remember, the repair is backed by a nationwide 4 year or 40k mile warranty should you need it. We look forward to serving you soon and hope you have a great holiday season.

- Craig's Car Care
5

First off, I couldn’t believe how clean and well kept the office is. That shows pride of ownership in a business to me. The report summary of work needed was highly detailed with pictures illustrating the issues. I had a lot of confidence in their assessments so I had all the work done. Like us, they are a family owned and local business with excellent Google ratings. I would definitely recommend them to anyone who asks.

Thank you so much Tom for your glowing 5-star Google review! We're thrilled to hear about your positive experience with us. Your feedback means a lot, and we look forward to serving you again in the future. Have a great day!

- Craig's Car Care
5

After a heavy pour of rain 🌧...water somehow found its way into my car through the closed sunroof. I noticed it had pooled near my shifter and of course I cleaned it before driving...but after a few min on the road, my car fritz and turned off. Once I knew there was more to my situation, I called Craig's Car Car and spoke with Jamie. I explained to him my issues and welcomed me to bring my car in. After the tow truck dropped off my car...I was explained by Jamie what's to come and would have me up and ready as soon as possible. After their electrician inspected my vehicle, I was advised that water had fallen into my transmission shifter...😓 But nothing had to be replaced.🙌🏽 They cleared the water and the codes my dashboard was giving off and I was back on the road. They also cleaned out my water drain lines from the sun roof in hopes that this doesn't happen again. They are a blessing and know how to take care of their customers. I am thankful to have found them.

Thank you so much for your 5-star Google review! Your positive feedback means a lot to us, and we're thrilled to hear that you had a great experience. We truly appreciate your support. Have a great day!

- Craig's Car Care
5

Great and friendly staff

Thank you Aaron for the 5-star review! Your positive feedback is much appreciated. 🌟 We look forward to servicing your Ford F150 soon. Have a fantastic weekend!

- Craig's Car Care
5

Whether calling or texting, they communicate well. Greatly appreciate their ease of doing business with. Their inspection and detail they provide is awesome! I called and spoke to Jamie about prioritizing. So easy to work with. Great integrity as we walked through 'must have' and 'can wait'. Not a money grab. Greatly appreciate them being here local and easy to work with.

Thank you Rick for your positive review! We're delighted to hear you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

- Craig's Car Care
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Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.