Posted on 9/28/2018
Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible. For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem. Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or ... read more
Posted on 9/28/2018
Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news. There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors. Then one day, the electrical switches in the door pillars stopped working. The key fob would still open them, but the door switches wouldn't do a thing. Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires. So, he put off going into the repair facility for a couple of months. One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van. The owner mentioned the door problem but said he didn't want to spend a fortune on it. He waited for his van, a ... read more