5

Excellence!.

5

Couldn't be happier.

5

.

1

This place is beyond bad. Avoid like the plague. Took my truck in to replace the tube that goes into the gas tank, custom piece cost 500$, okay no big deal. When I picked it up I thought everything was fine it wasn't until I was leaving my house later that night that someone notice none of my rear lights were working. They forgot to reattach the plug, drove for several hours without lights, thank god I didnt get a ticket for it. #2 My landlord took her suburban in for whatever to be fixed, ended up following the suburban around allen running errands to kroger and such.

Hi Cory, I am sorry to hear you are having problems after a recent (10/23/2006) (just over 9 years 18 days ago) repair, I had to go back to 2006 to find this invoice. When you brought it back in and told us what was wrong we plugged this plug back in and apologize for the mistake. That technician was severely punished for his oversight and dismissed from employment. We do not tolerate people being human and forgetting something. As for the landlord story please have her contact me at once so I can begin looking into this claim. Taking a customers car on a personal trip is against company policy and we will deal with any employee who does this in a very strict manner. Thank you for promptly bringing this to our attention. Craig

- Craig's Car Care
5

The Best.

5

Highly recommend.

5

I was looking for a trustworthy shop that will do great work with an honest price. Just the basics that any consumer would ask for, right? Well, I got a whole lot more than I bargained for. From my first phone call to Craigs Car Care, to picking up my car when I was done I was VERY impressed with their SUPERIOR Customer Service. The agent who helped me through-out is named Parrish and he was very helpful and very courteous. He kept me updated on the work that needed to be done and the price. Craig, you've won yourself a loyal customer. I've been taking my other car to the dealership since I bought it. I think I'll start bringing it to your shop from now on. Thanks!

5

Relief.

5

Excellent team and service techs. I very much appreciate the vehicle review and report letting me know the current state of the vehicle and recommended actions. I was using a reputable dealer for service and once you get past the cookies/water/etc, I did not believe that I was getting a personal touch of service. At Craigs, I can tell them my concerns are and what I want done and they get it done. I still get the dealer's coupons but I will take my cars to Craigs. I recommend them for your car's service and repair requirements.

Hi Roger, Thank you for your trusting us with your Cadillac's care and service. Craig

- Craig's Car Care
5

I had a small issue to be fixed before taking an out of town trip in a few days. They quickly got me in fixed the problem and gave me information about other non-mechanical problems I was not aware of. They really treat your car as if it was their own! I have been there several times over the years (brake job on a Chevy HHR and a late model year Audi Q4, minor mechanical issues on a Ford pick up as well as a coolant issue on the chassis of my 45 foot diesel pusher motor home!!) Their work is always top notch and they take the time to explain what they find during the repair and what they did when you pick it up. I have recommend them to several friends including one who had persistent engine problems with a used Class C motor home he had purchased. They handle it all!

Hi Richard, Sorry for the late response, but I wanted to say thank you for the great review and trusting us with your cars and trucks. Craig [email protected]

- Craig's Car Care
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.