Allen Auto Repair

Thank you John, We appreciate your business and years of trust.

Thank you very much for your kind words

Hi BoB, We really enjoy being able to provide the repairs and maintenance services for you and your friends. Thank you for the years of trust and great shout out. I'll let the team know you said hello.

Hi Kevin, I am sorry you did not like the laws we have to follow for the State of Texas and wish your last visit went smoother for you. I tried to call you to discuss this but had to leave a voicemail. I will try again later today. You can also call me at 972-941-6700 or e mail me at [email protected]. I did find the first state inspection we did for you February 1st of 2018 @ 146,290 miles and we were not able to pass the vehicle for a cracked and broken tail light on the right rear. (see the picture) https://drive.google.com/file/d/1Qv5-Rs8KBI6rZIVUWSBRsyYxO8QU3BBx/view?usp=sharing. You are allowed by the state of Texas to have a free re inspection within 15 days of making the repair. You returned 04/05/2018 @148233 miles (8 weeks later) with the repair done and the state inspection was issued. We did not try to sell you a new tail light, just asked you to get it fixed. The state of Texas has very strict rules about the state inspection program we follow. In the picture of your tail light it is cracked and pieces are missing. Below are the items the State of Texas has mandated for us to check. *********************** http://www.dps.texas.gov/rsd/vi/publications/rules/safety_manual/chapter4.pdf ************************************** Items of Inspection for a Passenger Car Further down I have listed the tail lamp check. 05.01 Inspect Every Passenger Car For: (Listed in suggested order of inspection) * Check for evidence of Financial Responsibility 1. Horn 2. Windshield Wipers 3. Mirror 4. Steering 5. Seat Belts 6. Brakes (system) (Parking - beginning with 1960 models) 7. Tires 8. Wheel Assembly 9. Exhaust System 10. Exhaust Emission System (beginning with 1968 models) 11. Beam Indicator (beginning with 1948 models) *********12. Tail Lamps (2); (1) if 1959 model or earlier************ 13. Stop Lamps (3) 1986 and newer; (2) if 1960-1985; (1) if 1959 model or earlier 14. License Plate Lamp (1) 15. Rear Red Reflectors (2) 16. Turn Signal Lamps (beginning with 1960 models) 17. Head Lamps (2) 18. Motor, Serial, or Vehicle Identification Number 19. Gas caps on vehicles 2-24 model years old 20. Window Tint. ********************* Tail Lamp check 2. Inspect for and reject if: a. Required lamp or lamps are not present. b. Lamp is not securely mounted to vehicle. c. Lamp does not emit a steady burning red light plainly visible 1,000 feet to the rear. LED lights have less than 50% of the diodes illuminated. d. Lamp lens is painted, missing, discolored, does not fit properly, or is any color other than red or clear. e. Wiring is shoddy or electrical connections are poor. f. Lamp is not wired so as to be lighted when head lamps or auxiliary driving lamps are lighted g. Lamp is obstructed by any part of the body. h. Lamp does not emit a red color. i. Lamps are not mounted on the same level and as widely spaced laterally as practicable. Lamp height requirements are not met. j. Lamps are not mounted on rear of vehicle. **********k. Lens is cracked or broken to the extent that a portion of the lens is missing and/or separated, permitting light*************** from the bulb to emit through the crack or break. l. Lamp lenses repaired with repair tape or repair kit. m. Lamps are not of equal intensity. n. Is not steady burning. ***********o. Any lamp assembly is cracked allowing water to enter or the lamp assembly contains standing water.******************** p. Vehicles that are equipped with a red bulb will be rejected. (There are no red bulbs currently approved for use on vehicles.)

Thank you very much for your kind words

Good Morning Tracy, Really appreciate the positive shout out. We are committed to your total satisfaction and value your feedback and trust in us. Call anytime as we are here to help. Craig