Allen Auto Repair

1121 reviews
Call Us:(972) 295-9316
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5

I always get great service at Craig’s

John , thank you so much for your continued trust in us with your Ford Excursion. We appreciate your business.

- Craig's Car Care
5

We had a great experience at Craig’s Car Care. They diagnosed the problem quickly and kept us up to date with the repairs. Their office is very clean and welcoming, in case you need to stay while your car is being repaired. The staff was very friendly and informative. Their customer service is top notch.

Good afternoon Maria, Thank you for the great shout out and for trusting us with the repairs on the Chevy Suburban. It was our pleasure to be of service. We appreciate your business.

- Craig's Car Care
5

The best auto repair shop I've ever used! They are professional, respectful and quickly get right on our cars when I take them in. They have very professional, state of the art technological equipment in their shop to give us the best diagnosis possible and they go the extra mile to see that I'm pleased with the job. They'll get all my business for our cars! Definitely recommend.

Thank You Bill, We really appreciate the great feedback and the opportunity to serve you. Keeping the Honda Odyssey on the road and you safe is our top priority. Thanks Again for you business. Craig

- Craig's Car Care
5

Great mechanics with a super in-depth diagnostics check. I'm impressed how well and quickly they fixed up even my German import.

Good Morning Kurt, Thank you for the very kind review and it was our pleasure to serve you and help be a part of getting the BMW back on the road.

- Craig's Car Care
5

Had an awesome experience at Craig’s Car Care! They were honest and quick!! I will be using them from now on and I’ve already sent multiple friends their way!

Good Morning Sarahbeth , were excited to hear your experience was great. We are always eager to help and happy to serve. Thanks again for the very kind review and we appreciate your business. Craig

- Craig's Car Care
4

Communication was very good. Time to repair vehicle was good and price to repair was so so. I just feel the Labor cost was high.

Good Morning and thanks for your review, Your feedback is very important to us and I would be happy to address the labor thought. I was going to look at your specific service but did not recognize the last name and could not locate your visit in our database to tie this review to a particular repair. In general labor prices is based on what it cost to have the best and most well rounded technicians that have the correct tools and equipment for working on your car. We send them to formal training classes every month to keep up with the latest technologies our clients are driving everyday and also train online every week (very few shops even at the factory level can say that) We have Master level technicians that have achieved regional recognition for their technical skills. Our technicians are a very experienced group of professionals that each have 20 to 35 years experience. They are well equipped to make sure they have the correct tools to perform the jobs on our clients vehicles that we entrust them with everyday. They are paid to go to training, have insurance, and have earned the right to be correctly paid for the incredible work they do to provide food and shelter for their family. I know when they care for our clients they are not having to guess at repairs or cut corners because off a lack of proper tools. In that sense their labor is a bargain. I do appreciate your comments and your business plus we are always looking at ways to save our clients money by making sure we can properly service their vehicles in the most affordable way possible without ever sacrificing quality. Thank you again and we look forward to serving you in the future. Please contact me with any questions. 972-941-6700 or [email protected]

- Craig's Car Care
5

My experience with Craig's is a great one. They are courteous, professional, and let you know exactly what is happening with your vehicle. I would recommend them highly.

Good Afternoon Mrs, Boyd , thank you for the very kind words. It has been our pleasure to be of service and keep the Mazda safe and reliable for you. We appreciate your business.

- Craig's Car Care
5

Local shop. Involved in the community.

Thanks Gary , we really appreciate your business and trust in our team. Keeping the Ford, Oldsmobile and Cadillac running is our passion.

- Craig's Car Care
5

They fixed my car right the first time, on time!

Good Morning Kathy, thanks for the great shout out and were glad we could help get the water pump fixed on the TraiLBlazer.

- Craig's Car Care
5

In September this organization successfully diagnosed and repaired an issue involving my 20 year old Honda Prelude which has been reoccurring for four years. The friendly courteous attention to detail is very much appreciated.

Thank you John, we are happy we could help the Honda get back to feeling better again. We appreciate your business and trust in our service.

- Craig's Car Care
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Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.