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The work they did was ok, however I asked them to check my suspension, and they did NOT and lied about it. Now I'm looking at a suspension repair, immediately after a $4,200 repair bill. In addition, they would NOT honor their $50 off coupon. And also, their technician left grease all over my visor on the driver's side and on the inside of the window frame (on the fabric) on the passenger side. I am definitely unhappy with their service. Not to mention being overcharged! 😡

Hello Leslie, I'm sorry you're having this trouble. This is not at all what were about. I'll make it right. I'm getting started right now researching what all took place and will reach out tomorrow if that's ok with you. We do not lie,we also perform our complementary inspection every vehicle that comes in. This includes looking at steering and suspension. We'll definitely get to the bottom of it and like I said we will make it right. Craig let's also stay in contact by email as we. [email protected]. thank you for reaching out.

- Craig's Car Care
5

Great service, really are the only people I trust to do any work on my vehicles.

Thank you so much for the kind words Ian! We truly appreciate your trust in us and are honored to be the team you rely on to take care of your vehicles. Our goal is always to provide honest, reliable service, and it means a lot to know that it shows. We look forward to continuing to take care of your vehicles whenever you need us! 🚗🔧

- Craig's Car Care
5

Excellent service - they always get our cars in quickly and with great turnaround time.

Thank you for the great review, Sandra! ⭐⭐⭐⭐⭐ We truly appreciate your kind words. Our team works hard to get our clients’ vehicles in quickly and back on the road as soon as possible, so it means a lot to hear that you’ve had great turnaround times with us. Thank you for trusting us with your cars—we look forward to helping you again whenever you need us! 🚗🔧

- Craig's Car Care
5

I’ve brought two vehicles here and have been impressed by their honesty and professionalism. They correctly diagnosed a major issue with my old Subaru and advised against spending money on repairs that wouldn’t make sense. When I recently had a newly purchased vehicle inspected, they thoroughly checked it and confirmed everything was in good condition, and didn’t even charge me for the inspection. Basically, they prioritize integrity and customer relationships over upselling. Highly recommend.

Kathleen, thank you so much for the incredible review! We truly appreciate you trusting us with both of your vehicles. Being able to give you honest guidance on your Subaru — even when that meant advising against repairs — is exactly how we believe this business should be run. Our goal is always to help you make the best decision, not just sell a job. We’re also glad we could give you peace of mind with your pre-purchase inspection. Hearing that you felt the thoroughness and integrity behind what we do means a lot to our entire team. Enjoy that beautiful 2023 Lexus RX 450e — that’s an amazing vehicle! If you ever need anything at all, we’re here for you. Thank you again for the recommendation and for being part of our shop family!

- Craig's Car Care
5

Great, quick service and exceptional customer service

Thank you so much, May! We truly appreciate your kind words. Providing great, quick service along with exceptional customer care is exactly what we strive for every day, so it means a lot to hear that reflected in your experience. We’re grateful you chose us and look forward to helping you again whenever you need us!

- Craig's Car Care
5

Easily the best customer service, communication, and repair that I have experienced. Would recommend to anyone looking to service a vehicle.

Thank you so much for the great review, Nathaniel! We truly appreciate you trusting us with your 2018 Jeep Wrangler. Hearing that this was the best customer service, communication, and repair experience you’ve had means a lot to our entire team. That’s exactly the standard we work hard to deliver every day. Thank you as well for the recommendation — it really helps our small business and means more than you know. If you ever need anything for your Wrangler in the future, we’re always here to help!

- Craig's Car Care
5

Craig and his team were very helpful when my battery died. They quickly replaced it and returned it to me. It’s great to have people who care. Debbie Kitchens

Thank you so much, Debbie, for the wonderful 5-star review! We’re so glad we could help get you back on the road quickly when your battery died. We know how stressful that can be, and our goal is always to make the process as smooth and hassle-free as possible. Your kind words truly mean a lot to Craig and the entire team. We appreciate your trust in us and are always here whenever you need anything! 😊

- Craig's Car Care
5

Found and fixed our problem caused by a rodent. Staff was very friendly and provided a ride for the wife to get back home.

Jimmy, thank you so much for the 5-star review! We’re glad we were able to track down and repair the issue on your 2019 Chevy Traverse — rodent damage can definitely cause some unexpected and frustrating problems. Our team takes pride in being thorough and making sure the root cause is properly found and fixed. We’re also happy we could help with a ride home for your wife. We know vehicle repairs are never convenient, so we always try to make the process as smooth and stress-free as possible. We truly appreciate your trust and your kind words. If you ever need anything for your Traverse in the future, we’re here to help!

- Craig's Car Care
5

Great garage. The detail of the inspection report was outstanding. Pricing is fair for the thermostat replacement.

Hi Brett, thank you for the 5-star review! We really appreciate you trusting us with your 2017 Jeep Wrangler. We’re glad to hear the detail in the inspection report stood out and that you felt the thermostat replacement pricing was fair. If you ever need anything else, we’re here to help!

- Craig's Car Care
5

Thanks so much for the 5-star review, Joe! We really appreciate you trusting us with both your 2017 Lexus NX 200t and your 2012 Subaru Forester. It means a lot to our team, and we’re always here anytime you need anything. Thanks again, Craig’s Car Care

- Craig's Car Care
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